Safer City Sentinel is licensed per organisation — it isn't a personal app-store subscription. Here's how to cancel, whether you're the account holder or a responder using it under your organisation.
Sentinel is provided to your organisation under a service agreement, and billed to the organisation — not through an in-app subscription. To cancel or not renew, your authorised administrator or billing contact should email us:
Access continues until the end of your current term as set out in your agreement, after which it won't renew. We'll confirm the cancellation and the effective date by email.
Your access is managed by your organisation's Sentinel administrator. To have your individual access removed, contact your administrator — or email info@prometheussentinel.com and we'll route your request to the right person.
If your Sentinel subscription was ever purchased through an app store rather than your organisation, that store manages the billing and you cancel it there:
Apple → Settings app → your name → Subscriptions → Safer City Sentinel → Cancel
Google Play → profile → Payments & subscriptions → Subscriptions → Safer City Sentinel → Cancel